Job Description

Billing Coordinator

Full-Time | On-Site | Finance Department

Are you a detail-oriented professional who enjoys organization, problem-solving, and helping others? Fairmount Homes is seeking a Billing Coordinator to join our Finance team and support accurate, timely billing while providing excellent service to residents, families, team members, and community partners.

Located on a beautiful 70+ acre campus in rural Ephrata, Pennsylvania, Fairmount Homes is a faith-based Continuing Care Retirement Community founded on Christ's love and Mennonite values. We are committed to enriching the lives of those we serve through excellence, compassion, and community.

This position is a great opportunity for someone who enjoys working with numbers, managing details, and learning new skills. Previous billing experience is helpful, but we are willing to train the right candidate.

Why Fairmount Homes?

At Fairmount Homes, you'll find more than a job—you'll find a community. We value teamwork, integrity, and building positive relationships while supporting a mission that makes a difference in people's lives every day.

Benefits

• Competitive compensation
• Paid Time Off (PTO)
• Health, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Discounts at the Fairmount Café
• Annual Christmas Bonus
• Monthly Employee Appreciation Events
• Opportunities for Professional Growth and Development
• Supportive, Team-Oriented Work Environment

What You'll Do

As a Billing Coordinator, you'll help maintain efficient billing processes and support the financial operations of the organization.

Responsibilities include:

• Maintaining accurate resident account information, including census, rates, insurance information, and account profiles
• Importing and entering charges into PointClickCare
• Posting, verifying, and recording resident and insurance payments
• Preparing monthly resident statements and assisting with collection follow-up
• Coordinating Medicaid-related processes, including applications, renewals, reporting requirements, and correspondence
• Managing Custom Pay processes, including eligibility paperwork, agreements, letters, and reporting
• Completing insurance verification requests and related billing support activities
• Monitoring and responding to inquiries in the Billing Department Outlook inbox
• Maintaining billing logs and tracking systems to ensure account accuracy and follow-up
• Assisting with daily and monthly reporting, including census, accounts receivable, Medicaid reporting, and month-end processes
• Supporting audit preparation and compliance-related documentation
• Cross-training in additional billing functions and providing support across the department as needed

What We're Looking For

We are seeking someone who:

• Has strong attention to detail and accuracy
• Demonstrates excellent organizational and time-management skills
• Communicates professionally and respectfully with residents, families, team members, and external partners
• Can manage multiple priorities while meeting deadlines
• Has strong problem-solving skills and sound judgment
• Works well independently and as part of a team
• Builds positive working relationships and contributes to a collaborative environment
• Has experience with Microsoft Office 365 (preferred)
• Has billing, accounting, healthcare finance, or related experience (helpful but not required)

Why You'll Enjoy This Role

This position offers an opportunity to develop valuable healthcare finance and billing knowledge while working in a supportive environment. You'll begin by learning Private Pay and Medicaid billing processes and will have opportunities to expand your skills into Medicare Part B and third-party billing as your experience grows.

Your work will play an important role in maintaining smooth financial operations and ensuring residents and families receive accurate, respectful, and responsive service.

Our Mission and Values

At Fairmount Homes, our core values of Dignity, Compassion, Trust, Teamwork, Integrity, Quality, and Community guide everything we do. We are looking for team members who share our commitment to serving others with excellence and care.

If you're organized, dependable, eager to learn, and looking for meaningful work with a purpose, we'd love to hear from you. Apply today and join us in enriching the lives of those we serve.

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